Yixing Teapot

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gardencitypostoffice@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gardencitypostoffice@gmail.com.

Please be aware that due to the ongoing COVID-19 pandemic, shipping times may be delayed beyond our usual estimated delivery dates. We are working closely with our shipping partners to ensure that your orders are delivered as quickly and safely as possible, but there may be unforeseen delays in transit that are outside of our control.

We apologize for any inconvenience this may cause and appreciate your patience and understanding during this challenging time. Rest assured that we are doing everything in our power to get your orders to you as soon as possible while prioritizing the health and safety of our staff and customers.

If you have any questions or concerns about your order, please do not hesitate to contact us. Thank you for your continued support and trust in our products.